AUDIOBRAINSOFTWARE

AudioBrain / Help

Support for
your workflow.

Find the correct installer, restore a purchase or report a reproducible issue. We handle product questions directly; purchases and downloads are fulfilled by Gumroad.

01 / COMMON QUESTIONS

Get back to
making music.

Which version runs on my Mac?

MixBrain V3 currently requires Apple Silicon and macOS 15 or later. GainBrain Pro lists macOS 11 or later and both Apple Silicon and Intel Macs. The published versions are AU/VST3; Windows and AAX are not included.

Where are my downloads and receipts?

Purchases and free downloads are managed by Gumroad. Use the download link on your Gumroad receipt or sign in using the email used for purchase. For payment, refunds or a missing download, start with your Gumroad purchase record.

How do I install the plugins?

Download the package supplied through the relevant Gumroad product, back up important DAW sessions and follow the included installer and manual. After installing, restart or rescan the plugins in your DAW. Make sure the plugin edition matches what you purchased.

How do I evaluate a mix change?

Compare the Original and Processed states at a similar listening level. When reporting an A/B issue, note the DAW, plugin edition/version and exact steps. Do not assume a level change alone is a tonal improvement.

Where can I try the tools first?

MixBrain V3 FREE allows up to 8 Nodes and uses the core QuickMix/Transform processing. GainBrain Free and IronPath Free are distributed together as a separate free pair. Their download pages are linked below.

02 / OFFICIAL DOWNLOADS

03 / BUG REPORT

Help us reproduce it.

When contacting support, please include: the product and installed version, Mac model/chip, macOS version, DAW and its version, AU or VST3 format, what you expected, what occurred and steps to reproduce. Add a short screen recording or audio example only if you own the material and are comfortable sharing it.

EMAIL SUPPORT

Support is currently handled via the verified existing email address. The branded support@ mailbox has not been configured, so please do not send to it.